FAQ Landlords

How do I transfer the management of my property over if it is currently being managed by another agent?

If you currently have a property managed by another agent and would like to transfer to Pick Property, we have a stress free transfer procedure for landlords and make it easy. Simply entrust us with your authority and we will take care of the rest. Once appointed as the managers of your investment property, we will

How long will it take to find a tenant for my property?

This is a common question and unfortunately there is no true answer. However, we can tell you that properties that are well presented, professionally marketed, priced realistically according to market conditions and represented by a professional agent from Pick Property, will be rented faster. Some agents find tenants too quickly, at Pick Property we choose

What if I want a rent amount that is higher than your recommendation?

You may place your property on the market at a rental amount that you are comfortable with. However, keep in mind that it is market demand that sets the rent. If the market (i.e. prospective tenants looking at your rental property) thinks that the asking rent is too high, your property may stay vacant longer than necessary.

What happens if my tenant doesn’t pay rent?

The tenant is advised at the time of signing the lease that we have a zero tolerance policy to rental arrears. Our arrears report is checked daily and if your tenant appears on this report, the Property Manager will contact the tenant. If necessary, action will be taken in accordance with the Residential Tenancies Act

Is an agent’s location important to their ability to manage my property?

With almost all prospective tenants using the internet to find homes online and a majority of our current tenants paying rent electronically, it’s clear that an agent’s location is a concern of the past. Due to our strategic business model our team can quickly and easily rent out properties in a very large geographic area.

Can a tenant break a Tenancy Agreement?

Residential Tenancy Agreements are legally binding contracts. However, tenants can break the Agreement and vacate the property before the fixed term expires. If the tenant breaks the Agreement, tenants are responsible for the following: rent until the date a new tenant takes over the property, or until the fixed term expires (whichever happens first) any

When can I inspect my property during a tenancy?

You may enter the property at a date and time that both you and the tenant(s) have agreed on. However, this agreement cannot be made more than seven days before the entry. In any other case you have the right to enter with 24 hours written notice to the tenant(s), in order to: – carry

Who pays for damage by the tenant?

The question of what constitutes damage and what is considered acceptable “wear and tear” is always an issue in property management. In cases of damage to a property attributable to a tenant that is not considered normal wear and tear, the bond will normally provide sufficient protection to remedy the damage. If not, the owner can

What if the tenant wants to change the locks?

If the tenants wish to alter the existing locks, the tenant must obtain the landlord’s prior consent (which cannot be unreasonably withheld). The tenant must provide the owner/agent with a copy of any new keys if the locks are changed.

Where can I get more information?

If you are a current landlord client, please refer to our Landlord Handbook for more information. Another great way is to read a guide produced by Consumer Affairs Victoria which is a compulsory guide to be handed to tenants called “Renting a home, a guide for tenants”. View this guide on our website by simply clicking here or